Most plans will be delivered within 3 minutes. However, they may remain in "pending" status until your order is manually reviewed by a support agent.


If your service is not up and running, there are several reasons:

  1. There was an error in automatic provisioning
  2. You entered an improper hostname. Like adding 1 or 2 instead of server.hostname.com



If your service is supposed to have automatic provisioning, is not up and running, and does not have an improper hostname contact support for assistance.

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